If you win a top prize or Jackpot, you will be notified by our Customer Experience team after your tickets have been checked against the official results.
You will need to get in touch with our Customer Experience Team to arrange for receipt of your ticket, as the payment method for your prize will differ from the process for smaller windfalls. You can get in touch with our Customer Experience Team by email at firstname.lastname@example.org.
You may be asked to take part in marketing activities to promote the news of your win. Please see the FAQ page on “Can I claim my jackpot prize anonymously or do I have to expose my personal details if I win?” to find out more about the process.
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