Why is the price of the order non-refundable?

Once you have confirmed your order online, the order cannot be canceled. Jackpot.com employees receive your request whenever your order is submitted and are continuously processing orders throughout the day to make sure customers receive an efficient and reliable service. After submitting your order we purchase official state lottery tickets from an authorized retailer which are not refundable. 

If you have a question regarding an order or believe that there has been an error, please contact our Customer Support Team at [e-mail] for further assistance.